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About us

We move as one team. We’re champions of fresh thinking, and aren’t afraid of a challenge. We listen to our people – a good idea can come from anywhere, or anyone. So here you’ll have a voice: one that changes lives for the better. And together, we’ll realise the remarkable every day.

About the job

Salary: £20,344 - £22,462 a year
Hours per week: 37
Contract type: Permanent


Do you have demonstrable experience of working with the general public and basic knowledge of Parking legislation? If yes, we want to hear from you.


We have an exciting opportunity within the Public Protection department where you enforce the Waiting, Loading and other associated Traffic Regulations relating to both “On” and “Off” Street parking; and keep accurate records according to legal requirements.


In this vital role, you will undertake patrols and inspections to enforce all “On” and “Off Street” parking offences reportable under the Penalty Charge Notice Scheme and issue Penalty Charge Notices to specified standards and provide required evidence for adjudication’s. Advise members of the public as required especially on minor parking enquiries and parking matters according to customer care and other policies and procedures.


 

About you

This is a public facing role so you’ll need to show off your fluency in speaking and writing English.


You must have knowledge of Customer Care Principals, Basic knowledge of Parking legislation or NVQ 2 Parking Control or equivalent in-depth experience.


If you’re an experienced and collaborative individual, you could help to drive the Council’s vision by liaising with stakeholders, and contribute to the achievement of the wider aims and operational objectives and future state. We look forward to receiving your application.

Application process

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. Therefore, it is essential in making your application you disclose whether you have any pending charges, convictions, bind-overs or cautions and, if so, for which offences. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exemptions) (Amendments) Order 1986. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act, and, in the event of the employment being taken up; any failure to disclose such convictions will result in dismissal or disciplinary action by the Authority. The fact that a pending charge, conviction, bind-over or caution has been recorded against you will not necessarily debar you from consideration for this appointment.

Additional information

Luton Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
Applicants must be willing to undergo child and/or vulnerable adults protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service (DBS).
We offer a range of excellent staff benefits which include:

- flexible working arrangements - we welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- 24/7 independent Employee Assistance Programme (EAP)
- generous holiday entitlement
- local government pension with generous employer contribution
- excellent support and development
- relocation package available up to £8,500 (subject to meeting eligibility criteria)
- half price season ticket on Thameslink train line
- discounted shopping including gym membership and Vauxhall cars
- Luton Council is proud to offer a Housing Brokerage Service for Key Workers to help and support eligible employees in finding suitable housing

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