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About us

Luton Culture is charitable Trust with a focus on heritage, arts, community development and learning. We provide Luton communities and our visitors with inspiring, educational and enjoyable cultural experiences. We do this by managing and animating our cultural venues which include museums, theatres, arts centre, gardens, libraries and community centres.

About the job

Salary: £19,264 - £19,650 a year pro rata

Hours per week: 18.5 hours (variable rota) x2 / 6 hours (weekend)

Do you have experience in a customer facing role, including excellent communication skills and able to deal politely and positively with a wide range of people and answering enquiries? If yes, we want to hear from you.

We have three exciting roles where you will provide a vibrant and high quality customer service by undertaking a wide range of duties in a proactive, friendly and positive manner. Provide information and support to users and ensure all Trust venues are safe, secure and well presented.

In this vital role, you’ll undertake financial procedures including operating a till and banking procedures in accordance with the Trust’s financial regulations. You’ll also undertake clerical procedures including inputting data to maintain accurate records, taking into account Data Protection legislation.

These opportunities will be based across our museum and art centre sites on a variable shift rota and will include weekends.

About you

This is a public facing role so you’ll need to demonstrate your fluency in spoken and written English.

So if you have good customer service skills, as well as good ICT skills, with the ability to manage emails, use the internet and have a good working knowledge of Microsoft packages and able to work effectively as part of a team in a busy environment; we look forward to receiving your application.