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About us

We move as one team. We’re champions of fresh thinking, and aren’t afraid of a challenge. We listen to our people – a good idea can come from anywhere, or anyone. So here you’ll have a voice: one that changes lives for the better. And together, we’ll realise the remarkable every day.

About the job

Salary: £26,511 - £29,577 a year plus £963 essential car user allowance
Hours per week: 37
Contract type: Permanent


Are you looking for a rewarding and fulfilling career working within the children & learning services? If yes, then we have the perfect role for you!


As a Family Support Worker, you will work primarily with our most vulnerable children and young people whom without early intervention could result in them becoming children in need or children at risk of significant harm


This post will involve undertaking regular support work in family homes, preparing plans of work and reports. Complete assessments leading to formal agreements between family members and the multi-agency team and undertake complex assessments of need faced by a family on a multi-agency basis, promote activities to enable families to experience a safe and hygienic home environment.

About you

This is a public facing role so candidates must be fluent in speaking and writing English.


Our ideal candidate will need to be able to work as part of a team and have an enthusiastic and positive approach to client-led service delivery. You’ll need to be an excellent communicator in both writing and verbally and able to deliver planned interventions using evidence based practice.

We do need you to be able to work with a range of professionals, external partner agencies and service providers as part of a multi-disciplinary team.


Good command of basic computer software (Word, Excel, Outlook etc.), knowledge of child/human development and training in areas of work related to children and families NVQ3 in child care or equivalent is required.


If you think you could become an asset to the team, then please do not hesitate to get in touch. We look forward to receiving your application.

This role does require shift working between the hours of 7am and 7 pm and the occasional weekend working

Additional information

We offer a range of excellent staff benefits which include:

- flexible working arrangements - we welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- 24/7 independent Employee Assistance Programme (EAP)
- generous holiday entitlement with the option to buy up to 20 days
- local government pension with generous employer contribution
- excellent support and development
- relocation package available up to £8,500 (subject to meeting eligibility criteria)
- half price season ticket on Thameslink train line
- discounted shopping including gym membership and Vauxhall cars
- Luton Council is proud to offer a Housing Brokerage Service for Key Workers to help and support eligible employees in finding suitable housing

Application process

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.

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