To continue our practice of putting Luton's people at the heart of everything we do, we seek a talented Service Director to develop stronger pathways for effective community engagement, and to reposition our Council's brand in the drive towards our 2040 anti-poverty agenda


Service Director- Policy, Communities & Engagement

Salary: Up to £88,794

Closing date: 5pm on Thursday 2nd April 2020.

About us 

Luton is bursting with potential. As champions of fresh thinking and with a talented workforce, we listen to our communities and work hard to ensure our town remains a vibrant, ambitious and  prosperous place for all.

About the job

To continue our practice of putting Luton’s people at the heart of everything we do, we seek a talented Service Director to develop stronger pathways for effective community engagement, and to reposition our Council’s brand in the drive towards our 2040 anti-poverty agenda. 

About you

With a strong understanding of the democratic landscape and an ability to support Members, you will build key relationships with political leaders, key stakeholders and our diverse resident groups to ensure that Luton truly protects its people, whilst shaping robust policies to address prime challenges and opportunities across the borough. Together, let’s realise the remarkable.

Application process

For further information and to apply, please Click Here

For an informal discussion about the role, please contact our retained consultant at Penna: Helen Anderson on 07936 329908 or Rebecca Rampat on 07739 985332


  • Dear Candidate,

    Thank you for your interest in becoming the new Service Director for Policy, Communities & Engagement at Luton Council. 

    This is an exciting time for Luton; a chance to drive development and make a real difference to our future.

    As a Council, we have everything we need to support our residents to flourish, although there are still several challenges that we need to address to ensure Luton’s people continue to be placed at the

    heart of everything we do. 

    One of our biggest challenges as a town and borough is the level of

    residents living in poverty, which currently affects 40% of our people in four wards alone. To address this, we have recently defined one key corporate mission, which is our bold ambition to eradicate poverty by 2040.

    We seek a talented Service Director to provide critical strategic direction and continually boost performance across the Council’s Policy, Communities & Engagement functions, including Strategic Community Services; Democracy and Electoral Services; Business and Member Support; Communications and Marketing; Prevent; and our Luton 2040 agenda. 

    An experienced senior leader with a proven track record in the public sector, you will draw on your extensive local and national networks to build stronger pathways for effective community engagement and reposition our Council’s brand in the drive towards our anti-poverty agenda. 

    With a strong understanding of the democratic landscape and an ability to support Members, you will build solid relationships with political leaders and key stakeholders, whilst shaping robust policies to address prime challenges and opportunities across the borough.

     Resident engagement is vital to our future and you must therefore possess a strong ability to connect, enthuse and collaborate with our diverse range of communities, taking the lead on the Council’s response to the Prevent agenda and ensuring that Luton truly protects its people.

    Ready to realise the remarkable? If you have the vision, enthusiasm and experience to make a lasting difference, we want to hear from you. Together, let’s make everyone feel at home in Luton.

    Yours sincerely,

    Robin Porter

    Chief Executive